Hold discrete pieces of information (question).

• A. Items
• B. Values
• C. Contacts
• D. Records

Answer: (A)

The main idea is identifying what stores a single, separate piece of information. An item serves as a single unit in a collection that can hold one discrete piece of data. Values are the actual data themselves, not the container that holds them. Contacts describe a person’s entry, which is a more complex data object, and records are groups of fields describing an entity, containing multiple data points. Because the requirement is a unit that holds one discrete piece of information, the item is the best fit.