True or False: If every department in a service area uses the same value for a setting, the most efficient way to configure the system is to configure the setting in each department's records.

• A. True
• B. False
• C. Not sure
• D. Cannot determine

Answer: (B)

When a setting is the same across all departments, the most efficient approach is to configure it once at a global or system-wide level rather than duplicating the value in every department’s records. Centralizing the setting creates a single source of truth, making updates easy and ensuring uniform behavior across the entire service area. If you ever need a department to diverge, you can introduce an override only where necessary, but the default should be the global setting to minimize maintenance and drift. In short, global configuration is more efficient than per-department duplication when all departments share the same value.