What is the first step to fix teleportation mistakes?

• A. Update mappings
• B. Re-import the .ept
• C. Test the new master patient
• D. Rename or delete the current master patient

Answer: (D)

Fixing teleportation mistakes starts by removing the problematic anchor in the master patient record. If the current master patient identity is causing misrouting or incorrect linkages, leaving it in place will keep directing data to the wrong person every time you try to re-map or re-associate records. Renaming or deleting the current master patient clears that anchor, giving you a clean slate to establish a correct master patient and reattach demographics and encounters accurately. Once the problematic master is out of the way, you can proceed with re-importing data or rebuilding mappings and then verify the results with a properly created master patient.